FTC Amazon Prime Settlement 2025: How to Claim Your $51 Refund

Amazon has agreed to a $2.5 billion settlement with the U.S. Federal Trade Commission (FTC) over allegations that the company used misleading practices to enroll consumers in its Prime membership program and made it difficult to cancel.

Of this amount, $1.5 billion is earmarked for reimbursing affected customers.

Here’s everything you need to know about claiming your Amazon Prime refund.

Related: Active FTC Refund Programs 2025: Check If You Qualify for a Payout
 

Who Qualifies for the Refund?

You may be eligible if you:

• Signed up for Amazon Prime through questionable enrollment flows between June 23, 2019, and June 23, 2025.

• Attempted to unsubscribe from Amazon Prime during the same period.

How Much Will You Receive?

Refunds are estimated at around $51 per eligible consumer, funded by the $1.5 billion customer reimbursement portion of the settlement.

Read: The State By State Guide to Unclaimed Assets

How to Claim Your Amazon Prime Refund

There are two main ways:

1. Automatic Refunds:

   • Some customers who joined Prime through a questionable process and had their benefits restricted may receive refunds automatically.

2. Claims Process:

   • Individuals who were more active on the platform or who do not qualify for automatic refunds will be contacted by email with instructions to submit a claim.

Also, you might be missing out on benefits, check what’s available to you here

When Will Refunds Arrive?

Refunds will only start after the court gives final approval of the settlement.

Timing will vary depending on whether the refund is automatic or submitted via the claims process.

Exact payment dates have not yet been announced.

To ensure you receive your refund:

• Check your email regularly for official communications from Amazon or the settlement administrator.

• Verify that your Amazon account and contact information are up to date.

• Beware of scams: Amazon or the court will never ask for sensitive personal information via unsolicited calls or texts.

This settlement is a major step in holding companies accountable for deceptive practices and provides an opportunity for eligible consumers to claim reimbursement.

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